Do you take Insurance or HSA?

Our therapists are an out-of-network providers and do not accept insurance as a form of payment. For clients who do not want a permanent diagnosis on their medical record, paying out-of-pocket may be the most secure option for you. We can provide the necessary document(s) to ensure maximum reimbursement from your insurance company. However, the reimbursement amount would depend on your insurance policy. Clients are responsible to submit the superbill to their insurance company if they choose. Please be advised confidentiality cannot be secured once the superbill is provided. Services are eligible for reimbursement with a Health Savings Account (HSA).

What is an Intake Assessment/Initial Session?

Initial intake sessions involve a comprehensive evaluation to best understand individuals and the presenting problems. The initial intake assessment is a critical first step in the therapeutic process. The initial intake session will involve:

• Review of the Intake Documents (i.e., informed consent, policies and procedures, confidentiality, etc.)

• Rapport-Building

• Gathering Information of Client(s) and Assessing the Presenting Issues

• Goal-Setting and Setting Expectations of Therapeutic Process

• Clinician’s Clinical Impressions and Treatment Planning

The initial intake session is a collaborative process in which the therapist and client(s) work together to understand the clients’ needs and goals and to develop a plan for addressing them. It sets the foundation for the therapeutic relationship and helps ensure that the therapy is tailored to the clients’ unique circumstances and objectives.

How will we know if our Clinician is a good fit for us?

Literature demonstrates that therapist-client relationship accounts for 40% of the efficacy of clients’ treatment outcome. We are committed to connect you with the most appropriate clinician that best fits you and your needs. The initial intake session is a critical first step in the therapeutic process - Following the initial session, the clinician will provide her/his clinical impression. The clinician and client(s) will determine whether they believe they are an appropriate fit and proceed accordingly (i.e., devise a treatment plan, review frequency/duration of treatment, provide the pertinent referrals to ensure quality of care).

What is the Cancellation Policy?

Our practice requires a 48 hours (business days) cancellation notice. Clients are required to cancel or reschedule their scheduled appointment at least 48 hours in advance of your allotted date and time to avoid a late cancellation fee. The late cancellation fee is the full amount of the scheduled session cost. Monday appointments are required to be canceled/rescheduled by the Thursday prior to your scheduled appointment. Clients are responsible to keep up with their scheduled appointment date and time. The cancellation policy demonstrates our time commitment made to you, allows our practice to operate optimally on a daily basis, and offer available times to all of our clients. Thank you for understanding the value of your appointment time!

We are committed, what are the next steps?

Once you (and your partner or family member) have made a decision to move forward with our Services (i.e., couples, family, and individual therapy), please complete the inquiry form on the Contact page. Our Client Relations Coordinator will contact you within 24-48 hours (business days) of receipt. She will happily assist you, walk you through the intake process, and connect you with your therapist!